- Express delivery and free returns within 30 days
- support@californiadesignfurniture.store
- +1 714-602-6012
Welcome to CALIFORNIADESIGNFURNITURE!
We believe furniture shopping should be simple, clear, and convenient. Below, you’ll find answers to some of the most frequently asked questions from our customers.
Shipping
Where do you ship?
At this time, we ship orders within the United States only.
What are the shipping costs and delivery times?
We provide Free Standard Shipping on all orders. Your order goes through two stages before delivery:
- Processing Time: 1–2 business days
- Shipping Time: 3–5 business days
Overall, most orders should arrive within 4 to 7 business days. For additional information, please review our complete Shipping Policy.
How can I track my order?
After your order has been shipped, you’ll receive an email containing your tracking information. You can also check your order status through our Order Tracking page.
Payments & Security
What payment methods do you accept?
We securely process payments through Stripe and accept major cards, including Visa, Mastercard, American Express, Discover, and Diners Club. All purchases and transactions are processed in USD ($).
Is my payment information secure?
Yes. We use Stripe’s industry-standard payment security, with Stripe being Level 1 PCI DSS compliant. Payment information is encrypted and processed through a secure SSL connection. We do not keep your complete card information on our website servers.
Orders & Returns
What is your return policy?
We provide a 30-day return period beginning on the date your order is delivered. Eligible items may qualify for free return shipping. For complete information regarding eligibility and return requirements, please review our Return & Refund Policy.
How do I request a return?
To request a return, contact us at support@californiadesignfurniture.store and provide your order number along with a photo of the item. Once your return is approved, we’ll provide a prepaid return label and the necessary return instructions.
Our Brand & Furniture
Are your furniture items new?
Yes, all furniture items available through CALIFORNIADESIGNFURNITURE are brand new and selected with attention to quality, functionality, and everyday use.
How can I contact customer support?
Our support team is available to assist with questions, concerns, orders, returns, and furniture-related inquiries.
- Email: support@californiadesignfurniture.store
- Phone: +1 714-602-6012
- Hours: Monday to Friday, 8:00 AM to 5:00 PM
We aim to respond to all customer emails within 24 business hours.
For additional assistance or contact information, please visit our Contact Us page.